BACKGROUND: V3 Outsourcing Solutions Pty Limited, a company registered in Australia under ABN 78 642 795 515. Registered address: 22 Runway Drive Upper Coomera, QLD 4209

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers, business associates and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. What Does This Notice Cover? This Privacy Information explains how we use your personal data: how it is collected, how it is held and how it is processed. It also explains your rights under the law relating to your personal data.
2. What Is Personal Data? Personal data is defined as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
3. What Are My Rights? You have the following rights, which we will always work to uphold:
   • The right to be informed about our collection and use of your personal data.
   • The right to access the personal data we hold about you.
   • The right to have your personal data rectified if any of your personal data held by us is inaccurate complete.
   • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
   • The right to restrict (i.e. prevent) the processing of your personal data.
   • The right to object to using your personal data for a particular purpose or purposes.
   • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
   • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
   • The right to lodge a complain with a supervising authority
4. How we get and use your personal information Most of the personal information we process is provided to us directly by you. We will only collect, use, hold or disclose personal information where we have a lawful basis to do so.
5. How Long Will You Keep My Personal Data? Unless requested to delete your information, we may keep your data for up to five years from the point we last surveyed you or when we acquired your information.
6. Do You Share My Personal Data? If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy. In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. We may sometimes contract with the following third parties to supply services.Demographic Information: – We may collect personal information such as your age or location. The purpose for collection and use of this data is that we have a business need to understand our users and provide tailored services.

   E-mail Interconnectivity: – If you receive e-mail from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. The purpose for collection and use of this data is that we have a business need to understand how you interact with our communications to you.

   Marketing Service Providers: – these are companies who collect data from Data Controllers, such as ourselves, and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organisations we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict licence terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels.

   Mobile Devices: – We may collect information from your mobile device such as unique identifying information broadcast from your device when visiting one of our websites. The purposes of collection and use of this data are that we have a business need to identify unique visitors and understand how users interact with us on their mobile devices.

   Industry sectors: The following sectors are the industry types you can expect your data to be supplied to, depending on the answers given by you and your stated interests: Utilities, Insurance. From time to time we also supply our data to these sectors via agencies/brokers. If any of your personal data is shared with a third party, as described above, We will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law

7. How Do I Contact You? To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Data Privacy Officer): Email address: hello@v3os.com.au Telephone number: 07-3103 3440. Postal Address: 22 Runway Drive Upper Coomera, QLD 4209
8. Changes to this Privacy Notice We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, if we change our business in a way that affects personal data protection. This Privacy Notice was last updated on 14-01-2022.